DWS are pleased to launch our new Webinar series – DWS Enable.

A selection of free webinars for all our DWS partners providing coaching, online learning and thought provoking content to help ready our partners for post Covid-19 growth.

Each day DWS will be discussing a different subject matter, and will be running the webinars twice a day to ensure everyone has the chance to join.

Please review our schedule below and click the relevant button to register.

Please note that some of the webinars are pre-recorded and will not have dial in options available.
May
Thu
21st
DWS’ GUIDE TO TELECOMS FRAUD AND HOW TO PROTECT YOU FROM COMMON SCAMS
Thursday 21st May
Alex Mawson | Product Director

Telecom related scams and fraud still pose large threat to channel partners and their customers. Alex Mawson our Product Director gives a high level overview of what to look out for when providing equipment and services and also how DWS help to protect partners from telecoms misuse.

May
Fri
22nd
DWS GUARDIAN SECURITY PRODUCTS
Friday 22nd May
Alex Mawson | Product Director & Toby Fryer | Guardian Specialist

More than ever before with more people working remotely, there hasn’t been a better time to focus on centralised security management of Internet Connected devices. This webinar looks at the increasing threat to businesses from email and web based attacks and explains how our Guardian suite of products and services can help protect your customers. Please click the link below to join Alex Mawson our Product Director and Toby Fryer Guardian Specialist to find out more.

May
Tue
26th
WHOLESALE MOBILE – COVERING YOUR FAQs
Tuesday 26th May
Ricky Shock | Head of Mobile Portfolio

Your chance to listen again to Ricky Shock our Head of Mobile Portfolio talk you through content that highlights and answers some of the most frequently asked questions to our Support and Sales teams in relation to our Wholesale Mobile offerings.

In this webinar, Ricky will address pro-rata billing, cost management tools and how they differ, as well as covering each of our current daily roaming services.

Last aired on Friday 15th May 2020.

May
Wed
27th
HV.SELECT CALL ANALYTICS & MONITORING
Wednesday 27th May
Steve Jobburns | IP Voice Specialist Manager

Steve Jobburns – IP Voice Specialist Manager will talk you through call reporting and call analytics. Showing you how to manage, analyse and understand customer interactions using iCall Suite. Gain insight to identify business efficiencies, improve customer service and deliver a return on your telecoms investment.

Last aired on Tuesday 5th May 2020.

May
Thu
28th
MAKING THE MOST OUT OF HV.SELECT SIP AND SIP2TEAMS
Thursday 28th May
Claire Richards | Head of Voice Portfolio

Making the most out of HV.Select with SIP2teams – with now over 75 million active daily users Teams has become an essential tool for productivity during the COVID-19 Pandemic. However there is one thing on all our minds – how do we integrate this with customers existing telephony? Join our product experts as we take you on the UC and Teams collaboration journey to show how you can get more from HV.Select and Teams by using SIP2teams.

Last aired on Wednesday 13th May 2020.

May
Fri
29th
HV.SELECT – DEACTIVATING AND REACTIVATING HOSTED SEATS
Friday 29th May
Samantha Sale | UC&C

Join Samantha Sale DWS Product Manager – UC&C, to find out more about how to deactivate and reactivate HV. Select seats on our portal, in line with our current Covid support offers. Please click on the link below to register.