Why small businesses need a VoIP solution

It’s not just big corporations who can benefit from cloud-based communications. There are plenty of reasons for small businesses to make the move to an internet-based phone system. With the rapidly approaching PSTN & ISDN switch-off, Voice over Internet Protocol (VoIP) is the phrase that’s on everyone’s lips. But it’s Read more…

5 benefits of home working

Whether you are just now implementing home working in light of current events, or have encouraged your teams work remotely for years, it’s important to know the benefits and drawbacks of this style of working for both your business and your employees. We’ve pulled together five reasons to encourage remote Read more…

Beginner’s Guide to Telephony

As we approach the 2025 deadline for the PSTN switch off, the focus is shifting more and more towards IP telephony, but many businesses don’t understand the change, and are not prepared. According to Ofcom’s Connected Nations Report 2019, only one fifth of telephony services are currently supported on IP Read more…

Beginner’s Guide to Hosted VoIP

With more and more businesses moving their communications solutions into the Cloud, and the deadline for the 2025 PSTN switch off fast approaching, Hosted VoIP is becoming the go-to solution for telephony. But what exactly is Hosted VoIP Telephony? Today, the term VoIP, or Voice over Internet Protocol, refers to Read more…

PSTN ISDN Withdrawal Update September 2019

PSTN Withdrawal: September 2019 Update

September was a busy month for the DWS product team so we have lots to update you on. Alex Mawson, Product Director, spoke at the Openreach Industry Consultation about the PSTN Withdrawal, while Claire Makin, Voice Product Manager, and James Montague, Head of Connectivity, attended Channel Live to catch up Read more…

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SIP Trunking

The Great Debate: SIP Trunking vs. VoIP

If you’re a Communications Provider (CP) or an IT Provider, you will undoubtedly will be faced with a decision at some point on what to sell as your key voice communications strategy. By working closely with our partners, this is something I get asked all the time. Should I be Read more…